I finally received the shipment that contained Stages 95-106, but Stage 103 was missing. I had to go through the new process of taking pictures of an stage that doesn’t exist and email them. And, now Stage 107 is out of stock. This is the stage that contains the replacement right front door without the side mirror. Who knows when I can get back to building this thing!
UPDATE November 8, 2021: Unfortunately, Stage 107 is still unavailable and there is no ETA.
UPDATE November 19, 2021: Eaglemoss Customer Service USA posted this update on Facebook:
Good morning, Following on from the Enterprise-D update below is the status of the stock for the ECTO-1 build. Currently there is no stock available for the following stages as of this morning: 3,23,54,56,94,107,108,109,110,115,116,117 Magazine – 115 to 118 Magazine – 71 to 74 (stock levels change throughout the day so the above may have changed) If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available. Currently inbound we have the following stages: 79,80,81,82,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105,106,107,108,109,110,123,124,125,126,127 The above is due to reach US soil from today into the new year across several containers. Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock. USA subscriptions are set up differently from the EU/UK and any “free bonus” items are locked into the cycle, this means the service team are not able to skip if out of stock. I arranged for the introduction of an IOU notice as a trail run, this has now been adopted for most of our subscriptions. If any “free bonus” item is out of stock an IOU will be included and once that item is available, it will be included in your next parcel. Stages on route to be booked into the warehouse: 83,84,85,86,87,88,89,90,115,116,117,118,119,120,121,122 We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked and your shipments will continue again. I hope the above helps to explain the current situation for this build Kind regards, Brett N.B. any dates provided are subject to change |
UPDATE December 15, 2021: Sadly, Stage 107 is still unavailable. I do have Issues 95-106 here waiting, but I still need the replacement right front door.
UPDATE January 3, 2022: I checked again today and Stage 107 is still out of stock.
UPDATE February 3, 2022: I checked again today and Stage 107 is still out of stock.
UPDATE February 28, 2022: An update from the Eaglemoss Customer Service USA page on Facebook. I am still waiting on Stages 107-110:
Good afternoon, Today I am focusing on the status of the Ecto-1 stock levels There is no stock available for the following stages as of this morning: stages 106/110/114/117/124 (Please keep in mind that stock levels change throughout the day) If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available. Once I have an ETA on when we can expect them to reach US soil I will update this post. Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock. We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system. Kind regards, Brett P.S. any dates provided are subject to change |
UPDATE March 30, 2022: A general update from the Eaglemoss Customer Service USA page on Facebook:
Hi You may all be wondering why I have not been posting of late stock updates for our active collections. We are in the process of transitioning to our new warehouse. Right now, we are not going to be able to give you accurate stock information or guaranteed shipment dates. While we are working to restock our merchandise as quickly as possible, we are also preparing for the move. Some of our restocked merchandise is being delivered to the new warehouse in preparation. We may show an out-of-stock pop up for you right now when you call in. Until our move is complete the inventory counts and availability is only showing for one of the warehouse locations. This means anything is in stock at the new warehouse is not going to show as available to our agents until the move is complete. While we are starting with the oldest collections stock levels are changing so much giving a clear figures now would be confusing and misleading. Stay tuned for more updates soon Brett |
UPDATE July 8, 2022: I checked again today and Eaglemoss is saying the magazine for Issue 29 (Stages 107-110) is out of stock. No ETA.
UPDATE July 12, 2022: Today, Eaglemoss Limited (parent company of Eaglemoss US supplying this model) has filed for bankruptcy.