Category Archives: NEWS

Stages 107+ Delayed

I finally received the shipment that contained Stages 95-106, but Stage 103 was missing. I had to go through the new process of taking pictures of an stage that doesn’t exist and email them. And, now Stage 107 is out of stock. This is the stage that contains the replacement right front door without the side mirror. Who knows when I can get back to building this thing!


UPDATE November 8, 2021: Unfortunately, Stage 107 is still unavailable and there is no ETA.


UPDATE November 19, 2021: Eaglemoss Customer Service USA posted this update on Facebook:

Good morning,
Following on from the Enterprise-D update below is the status of the stock for the ECTO-1 build.
Currently there is no stock available for the following stages as of this morning:
3,23,54,56,94,107,108,109,110,115,116,117
Magazine – 115 to 118
Magazine – 71 to 74
(stock levels change throughout the day so the above may have changed)
If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available.
Currently inbound we have the following stages:
79,80,81,82,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105,106,107,108,109,110,123,124,125,126,127
The above is due to reach US soil from today into the new year across several containers.
Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock.
USA subscriptions are set up differently from the EU/UK and any “free bonus” items are locked into the cycle, this means the service team are not able to skip if out of stock. I arranged for the introduction of an IOU notice as a trail run, this has now been adopted for most of our subscriptions. If any “free bonus” item is out of stock an IOU will be included and once that item is available, it will be included in your next parcel.
Stages on route to be booked into the warehouse:
83,84,85,86,87,88,89,90,115,116,117,118,119,120,121,122
We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked and your shipments will continue again.
I hope the above helps to explain the current situation for this build
Kind regards,
Brett
N.B. any dates provided are subject to change

UPDATE December 15, 2021: Sadly, Stage 107 is still unavailable. I do have Issues 95-106 here waiting, but I still need the replacement right front door.


UPDATE January 3, 2022: I checked again today and Stage 107 is still out of stock.


UPDATE February 3, 2022: I checked again today and Stage 107 is still out of stock.


UPDATE February 28, 2022: An update from the Eaglemoss Customer Service USA page on Facebook. I am still waiting on Stages 107-110:

Good afternoon,
Today I am focusing on the status of the Ecto-1 stock levels
There is no stock available for the following stages as of this morning:
stages 106/110/114/117/124
(Please keep in mind that stock levels change throughout the day)
If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available.
Once I have an ETA on when we can expect them to reach US soil I will update this post.
Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock.
We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system.
Kind regards,
Brett
P.S. any dates provided are subject to change

UPDATE March 30, 2022: A general update from the Eaglemoss Customer Service USA page on Facebook:

Hi
You may all be wondering why I have not been posting of late stock updates for our active collections.
We are in the process of transitioning to our new warehouse. Right now, we are not going to be able to give you accurate stock information or guaranteed shipment dates.
While we are working to restock our merchandise as quickly as possible, we are also preparing for the move. Some of our restocked merchandise is being delivered to the new warehouse in preparation.
We may show an out-of-stock pop up for you right now when you call in. Until our move is complete the inventory counts and availability is only showing for one of the warehouse locations. This means anything is in stock at the new warehouse is not going to show as available to our agents until the move is complete.
While we are starting with the oldest collections stock levels are changing so much giving a clear figures now would be confusing and misleading.
Stay tuned for more updates soon
Brett

Stages 95+ Delayed

As of yesterday, September 26, 2021, this build is on hold again because the Issue 26 magazine for the next shipment is out of stock. There is no ETA when it will be available.


UPDATE October 11, 2021: Out of nowhere, I received a shipping notification for Stages 95-106!


UPDATE October 15, 2021: I did receive the shipment that should have been Stages 95-106, but Stage 103 was missing. I had to go through the new process of taking pictures of an stage that doesn’t exist and email them. Unfortunately, I still cannot continue with the build until I receive the replacement front right door that does not have the side mirror slot in it – this arrives with Stage 107.

Stages 91-94 Skipped

So, I have finally received Issue 25 containing Stages 91-94 of our Eaglemoss 1:8 scale Ghostbusters Ecto-1. However, Eaglemoss recommends not building these stages until the replacement Right Front Door arrives in Stage 107. I shared the email I received about this change in my Stages 91+ Delayed post. Therefore, I will skip publishing those articles until we can do it right the first time.

I am on track to receive the next shipments normally and we can build those in the interim. This should keep the build moving.

I did receive a request to share the parts lists from the Issue 25 magazine, so I can do that here for now:

Stages 91+ Delayed

I recently contacted Eaglemoss to check on the status of my various builds and was told that Stage 91 of our Ghostbusters Ecto-1 build was out of stock. I had to reduce my monthly shipments from 8 to 4 issues just to receive Stages 87-90. A few days later, I received this email:

I have been made aware of a production issue with part 91A with shipment 24, that is due to be dispatched very soon. The right hand door has been produced with the wing mirror attached.

This is of course not representative to the actual model seen in the movie, where the right hand side wing mirror is missing from the door panel.

We are advising NOT to assemble part 91A at this stage, as we have taken steps to provide the correct screen-accurate piece at a later stage. This issue is specific to the first wave of customers who ordered in 2020 and will be corrected for orders in 2021 and beyond.

This will not affect the build of your model going forward and will be easy to revisit once supplied.

The corrected door panel will be provided in issue 107 which is included in shipment 28 and will be included at our expense.

Please accept my apologies and be assured, I will keep you updated on any further developments moving forward.

Kind regards,

Brett Coles

Head of Customer Service USA/UK/Europe

If you have any questions about your subscription or wish to update your contact, shipping or payment details, please contact our Customer Service team:

Toll free number: 1-800-261-6898

Email: customerservice@eaglemoss.com

Customer Service is available 24/7

I don’t mind waiting until Stage 107 for the corrected door, but if the existing Stage 91 is unavailable, everything gets stalled out. Therefore, we are stuck in a holding pattern again.


UPDATE August 28, 2021: According to Eaglemoss, both Stage 91 and Stage 94 are now out of stock. The wait continues…


UPDATE September 2, 2021: I have received a shipment notification for stages 91-94. Go figure!


UPDATE September 7, 2021: Stages 91-94 in Issue 25 have arrived but it still contains the wrong door. I will post an update regarding this.

Stages 79+ Delayed

I did not receive a shipment of the Eaglemoss 1:8 scale Ghostbusters Ecto-1 last month or this month. I called Customer Service today and was told that stages 87-90 are out-of-stock with no ETA. It turns out I was on a 12 stages-per-shipment schedule and that was holding up the next two issues because the third was unavailable. I have dropped it down to 8 stages-per-shipment, so hopefully I will get stages 79-82 and 83-86 here shortly.


UPDATE Jul 17, 2021: Stages 79-86 have arrived and should be posted up shortly!

Free Gift #5

When you sign up for the subscription-based Eaglemoss 1:8 scale Ghostbusters Ecto-1 partwork build-up, you will receive five FREE gifts along the way. The first four gifts were a Collector’s Binder, a License Plate, a Baseball Cap, and a T-Shirt. For the fifth and final gift, I received this Display Base which arrived with Issue 13 (Stages 43-46).

The Display Base consists of a mirrored surface (under a protective film I am told, I am waiting to this remove later) inside a wooden frame. The frame is finished with a matte lacquer paint and the corner seams are filled pretty well. It is huge; more than 37″ long! At the front, there is a glossy faceplate with the Ghostbusters logo in full color (also under a protective film in this image):

This design is slightly different than what is shown on the Eaglemoss website, but it is very close and perfectly acceptable: